Product Description
Note:
Due to the settling of the filling during the manufacture and transport, the toy may feel limp when you first open the package. Simply give the plush toys a good shake to soften and redistribute the filling, and it will restore the original shape quite quickly.
Please contact our us if you have any more questions.
| Buyer | Real customer reviews |
|---|---|
Twilight S.   |
9 Nov 2016 09:49 Wow, cool toy I have already got. Respect store. 
|
I***e O.  |
3 Nov 2016 16:01 Spectacular! worth it 
|
A***m H.  |
15 Oct 2016 17:16 Wow! Beautiful products - I will be ordering more very soon! |
K***a B.  |
6 Oct 2016 13:39 Great product and really good lookin!! Pikie Pie looks the same like on the pictures , thx My Friend !! Only 3 weeks goes to Poland |
A***a M.  |
4 Oct 2016 16:21 Absolutely beautiful, perfect material, right size, no smell and look gorgeous, good quality I love them one for my little girls Bday one for xmas. thank you |
Pippi B.  |
4 Oct 2016 03:32 Wow! Amazing! I love it! I received it within a week after it was shipped. Same as picture and as described. I give 5 stars! I would give 10 stars if i could. ;) Love it! I will buy again soon so don't leave. I wish you Lots of love!!! Wonderfull store! 
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A***e S.  |
3 Oct 2016 07:12 Lovely toy i would recommend. My daughter will love it for christmas. nicely packaged. 
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P***k M.  |
13 Sep 2016 15:56 love it. Really beautiful soft toy. the colours are really beautiful and is very delicate at the touch and very soft. 100% Starts to the store for having great items and for what is shown in the pictures is true to what you receive. The material is really great. thanks |
D***Y A.  |
11 Sep 2016 04:36 Totally recommended, excellent product, bien presentado |
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B***a K. |
27 Jul 2016 00:55 very fast delivery- only 10days to UK. Toy is beautiful, very soft and good quality. My daughter is really happy. thank you so much. 
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J***e P.  |
20 Jul 2016 16:54 Super nice quality. My daughter loves her new pony. I'm really satisfied with this purchase. I highly recommend the store. 
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B***a K. |
23 Jun 2016 15:54 very good quality...so nice, soft, beautiful colours. toy is perfect and really big. I will order more. thank you so much. FAST DELIVERY 10 days to Northern Ireland 
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Leave a Review
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some location we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time(45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve receive you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
